1. General Information

2. Booking and Arrival

2.1 How would you describe your booking experience? *
Very EasyEasyNeutralDifficultVery Difficult

2.2 How satisfied were you with the check-in or registration process upon arrival? *
Very SatisfiedSatisfiedNeutralDissatisfiedVery Dissatisfied

3. Venue and Amenities

3.1 Please rate the following aspects of the venue *

Cleanliness:
ExcellentGoodAveragePoor

Audio/Visual Equipment:
ExcellentGoodAveragePoor

Lighting and Atmosphere:
ExcellentGoodAveragePoor

Restrooms:
ExcellentGoodAveragePoor

Parking Facilities:
ExcellentGoodAveragePoor

3.2 Was the signage and wayfinding throughout the venue clear and easy to follow? *
YesNeutralNo

3.3 How comfortable was the temperature and ventilation in the event space? *
PerfectComfortableToo HotToo Cold

4. Event Spaces

4.1 Did the event space and layout meet your requirements? *
YesNoPlease specify

4.2 How would you rate the support provided by the technical team during your event? *
ExcellentGoodAveragePoor

4.3 Were the event materials, e.g. decorations, tables, chairs, up to standard? *
ExcellentGoodAveragePoor

5. Food and Beverage

5.1 How would you rate the quality of the food and beverages? *
ExcellentGoodAveragePoor

5.2 Were special dietary requirements or preferences handled effectively? *
YesPartiallyNo

Please elaborate if needed

6. Staff and Overall Service

6.1 How would you rate the following aspects of our service? *

Event Coordination:
ExcellentGoodAveragePoor

Friendliness and Professionalism of Staff:
ExcellentGoodAveragePoor

6.2 Did you encounter any challenges or disruptions during your visit? If yes, please describe:

7. Overall Experience

7.1 Did we meet your expectations? *
ExceededMetDid Not Meet

7.2 Would you recommend SICC to others? *
YesNo

7.3 What did you enjoy the most about your experience at SICC?

7.4 What could we improve to serve you better?

7.5 Do you feel the services provided were good value for money? *
ExcellentGoodAveragePoor

7.6 Any other comments or suggestions?

8. Future Engagement

8.1 Would you consider hosting future events at SICC? *
YesNoUnsure

8.2 Would you like to receive updates on our promotions or events? *
YesNo

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